A couple of nights ago I was blessed to be sitting with a table of much loved people at the Midwest Business Excellence Awards. People who believe in my little shop, and in me. People who inspire me and share the love of our papercrafting industry.
My little business was nominated in 2 categories; Business Excellence and Customer Service by a Business. I was thrilled to be nominated – and would like to say to the person/s that nominated me… I want you to know how positive this experience has been for me… and it began with you. Thank you, from the bottom of my heart, thank you.
So after the nomination, came the opportunity to put forward a submission. This is a massive undertaking for anyone to undertake, not only to write out so many words (and try to be eloquent even with my grammatical errors) but you need to ring your own bell. That’s not fun for anyone. Next you need to take a good hard look at yourself, (again not fun); what you are doing right, but also what you are needing to improve. Then, whilst you are still wincing over the areas where
you suck you aren’t super special, you have to come up with strategies and outcomes to report on. Whoa… it’s like business stuff. I like colours and matching papers, and helping people get the most out of their crafting experience, not figures and certainly not percentages.
This is what I did one year ago. It took me weeks, but having a good base to begin with made the process this year a little easier, although it was glaringly obvious that I needed improve those figures or we wouldn’t be here in the coming year. So, we did. We had much of the year to work on it, and implemented new ideas and improvement. We had goals this year. Goals that we met. Goals that we exceeded. Far out… am I actually becoming some kind of legitimate business woman after all these years of faking it?
I was proud of my submission. I wrote it myself, not even asking anyone to proofread it, because I wanted to know if it was accepted, that it would be on my own merit.
Then I was invited for an interview.
I wasn’t even too scared of the interviewer who probably deals with more money than I have ever seen in my life. Last year I had to keep my jacket on because I was so nervous I began sweating like a crazy woman, and no matter how warm one gets, no-one needs to see that! This year I rocked up confidently in heels and a sexy little car. Who is this woman?
Then, The Scrapbook House became a finalist. My beautiful staff, design team and Mum got to dress up and attend the evening of excellence. Wow there is certainly some excellence in Geraldton. We have great businesses and brilliant customer service.
We ate, drank and were merry. We took some photos and then we danced till the band could play no more. What a wonderful night.
Whoever nominated me, you have inspired me to work on my business, and in doing so realise how good my little shop is and I am so proud. Thank you. If you still believe in me next year, please nominate me again.
We didn’t win the award, but I certainly feel like I did.